terms and conditions​
Disclaimer
By participating in our coaching and guidance services, you acknowledge that we are not licensed psychologists or healthcare professionals. Our services are not intended to replace medical or psychological care. Spiritual coaching and guidance should not be construed as psychological counseling, therapy, or medical advice. Your participation waives liability for Kiran and Stephanie Coaching, and any affiliates. If you are experiencing a mental health crisis or are feeling suicidal, please immediately contact your National Suicide Prevention Lifeline.
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We also acknowledge that each individual is responsible for their own health, and our services are intended to complement, not replace, medical care. Our work focuses on personal growth and self-awareness, and the term "healing" refers to achieving inner peace and self-realization.
Cancellation and Refund
Due to the nature of our services, all sales are final, and no refunds will be provided. Full payment is required before booking an appointment.
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Individual coaching: If you need to reschedule, please notify us at least 24 hours in advance to avoid losing your session. Arriving more than 10 minutes late will result in the session being forfeited.
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Group coaching: Specific dates cannot be selected; your payment covers the next four sessions. Missed sessions cannot be made up or refunded.
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In the event of exceptional circumstances (e.g., serious illness, emergencies), we will consider rescheduling or providing credit for a future session on a case-by-case basis. Please contact us as soon as possible to discuss.
​Confidentiality
​​​​At Kiran and Stephanie Coaching, we are committed to protecting your privacy and ensuring the security of your personal data. By using our services, you agree to the collection and use of your personal information as outlined below.
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Information We Collect: We collect personal data, including contact details and payment information, to provide our services and process transactions via our payment providers.
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Use of Information: Your information is used solely for providing and managing our services, processing payments, and communicating with you regarding your bookings.
Data Sharing: As we are an affiliate partner of Twin Flames Universe, we may share your data with them, solely to provide our services. We will not sell or rent your data to third parties.
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Data Security: We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
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Your Rights: You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us through your member space.
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Cookies: Our site may use cookies to enhance your experience. By using our site, you consent to our use of cookies.